1. What makes flyingspider.com pay-per-call advertising more effective than pay-per-click?
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Unlike pay-per-click, an advertiser has more control over how a potential lead is handled over the telephone. By having an online customer on the telephone, you can answer questions immediately and overcome the buyer's objections if any. In the end, this control over these potential leads allows your business to close
more sales.
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| 2. How do I open an account with Flyingspider.com? |
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It's easy to open account with us. Simply click on this text link sign-up and enter your email address. Once you've confirmed your email address with us, you can enter more information about your business in our account profile process. It will only take a few minutes.
In fact, once you've done entering your company's information you can begin to create your ad and have it displayed in our search results almost instantly.
Note: We reserved the right to reject or deactivate ads that are not appropriate for our online visitors with or without notice.
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3. Do you store credit card information on your web server?
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Due to the nature of the Internet, we do not store the full credit card number on the web server. We may store the last 4 digits of your credit in your profile so we can better serve you should you have any questions regarding any charges on your credit card statement.
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You can easily cancel your account by simply sending an email to our support department. We would be more than happy to issue you a refund on the unused balance in your account per our advertiser's agreement.
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5. When I ordered from your webpage, are my personal and credit card information secured?
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All orders are processed using the highest encryption available on the Internet. We pass all information securely through our 128-bit SSL (secured socket layer). We suggest that you should always check the SSL certificate of all websites that you do business with regardless of who they are. If the SSL certificate does not match the website, shop else where.
Plus, we do not sell or share your personal and credit card information with a third party. We respect your privacy as if it was our own.
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6. What steps are taken to ensure quality traffic?
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Our team of traffic associates monitor website traffic from our network of quality websites on a daily basis. Plus, our traffic system allows us to automatically suspend our partner's traffic if we noticed any unusual traffic patterns. Furthermore, our traffic associates investigate all unusual traffic patterns and if we find that these traffic are unaccounted for, we will take steps to ensure that it will not happened again.
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7. How long does it take to confirmed my email address?
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Our system instantly sends an email confirmation to the email address that you used when you sign-up with us. Depending on your ISP email server, this process could take a few minutes. If it takes longer than a few minutes, we encourage you to contact our support department immediately.
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| 8. What is your policy if more than one advertiser bids the same amount for the same keyword? |
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Occasionally, there will be a time when more than one advertiser bids for the same keyword with the same bid amount. In this case, our system will automatically accept the first bid based upon the time of the submission.
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9. How do I track my pay-per-call ad campaign?
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Flyingspider makes available many reports that will allow you to sort by day, month, and year. You can see how many telephone calls you've received, how much you've spent, and how long a particular conversation lasted on a certain day.
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10. Do you offer special bonuses for signing up?
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Occasionally, Flyingspider runs special promotions for new and existing advertisers. In most cases, we will offer these sign-up bonuses through one of network of quality websites.
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11. What is the minimum deposit required to open an account? |
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Currently, the minimum deposit is $25 dollars to open an account. The initial deposit will go towards your pay-per-call advertising campaign.
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12. Can I request a refund for unused funds in my account? |
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You can request a refund for ANY unused funds in your account according to our
advertiser's agreement.
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13. What is the minimum bid per telephone call received? |
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Our minimum bid for pay-per-call is $1.75 per completed telephone call. We define a complete call when a user initiates a call to an advertiser and you pick-up the telephone on your business line, your answering machine answers, the call is forwarded to your voicemail or forward to a cellphone that you assigned in your account.
The actual pay-per-call fee will differ from industry to industry. In all cases, we will charge the current market rate for a particular keyword. The actual rate will be determined by the supply and demand of such keyword(s) in Google, Yahoo, and MSN.
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14. Do you charge the advertiser for incomplete calls? |
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No, we do not charge for incomplete calls to advertiser. We will not charge for hang-ups, no answer, calls lasting less than 15 seconds, and network interruption.
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| 15. Do you charge a fee for listing a pay-per-call ad? |
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Yes, we charge a non-refundable $5 fee for each pay-per-call ad. In some case, we will charge a non-refundable $20 fee to set-up an exclusive campaign. We reserved the right to charge a nominal fee higher than $5 for all ad listings in our search engine. This fee may change without notice. The prevailing fee inside the user's account determines the actual amount charge in the user's account.
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